QUESTIONS & ANSWERS
Frequently Asked Questions
Clear answers about MSM services, required documents, timelines, UAE business setup, visas, typing, translation, and attestation.
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GENERAL
Working With MSM
What services does MSM provide?
MSM provides business setup and licensing, visa and immigration services, government typing and clearance, Emirates ID, medical typing, certified legal translation, certificate attestation, and related document clearing services.
Which areas do you serve?
We are based in Dubai and support clients across the UAE through our service network and government-process coordination.
Can I start the process online?
Yes. Most documents can be shared digitally for review and preparation. Some steps, such as biometrics, medical screening, or original-document handling, may require in-person attendance.
Is consultation free?
Yes. The initial consultation is free. We review your requirement, explain the route, and confirm the likely documents before you begin.
BUSINESS SETUP
Company Formation Questions
Do you handle mainland and free zone company setup?
Yes. We support mainland, free zone, and offshore company setup, including activity selection, trade name reservation, license applications, amendments, renewals, and related visa steps.
Can foreigners own 100% of a UAE company?
In many mainland activities and free zones, 100% foreign ownership is available. The right structure depends on your business activity, jurisdiction, office needs, and visa requirements.
What documents are usually required for company setup?
Common documents include passport copies, UAE visa or entry stamp if available, Emirates ID if resident, passport photos, proposed activities, and trade name options. We confirm the exact list for your case.
Do you assist with corporate bank accounts?
Yes. We help prepare bank-account documentation and support the process through trusted banking partners, subject to the bank's compliance and KYC requirements.
VISAS & TYPING
Residency, Emirates ID, and Medical Questions
What visa services can MSM help with?
We assist with investor, partner, employment, family sponsorship, Golden Visa, visa renewal, status change, and selected GCC tourist visa document support.
Do you handle Emirates ID and medical typing?
Yes. We support Emirates ID applications, renewals, replacements, medical fitness typing, occupational health screening typing, and biometric appointment coordination.
How long does document clearing usually take?
Timing depends on the authority and service. Some typing tasks can be handled quickly, while visas, approvals, and attestations follow official processing times. We give a realistic timeline before starting.
Can you help if my application is urgent?
Yes. Tell us the deadline and we will advise whether express or VIP options are available for the specific service and authority involved.
TRANSLATION & ATTESTATION
Document Recognition Questions
Do you provide certified legal translation?
Yes. We support certified legal translation for documents used with UAE ministries, courts, embassies, and official submissions.
Can MSM handle certificate attestation?
Yes. We assist with attestation for educational, birth, marriage, personal, and commercial documents, including guidance on the required sequence.
Do original documents need to be submitted?
Some attestation and legal translation workflows may require originals or certified copies. We confirm this after checking the document type and destination authority.
How do I contact MSM?
Call +971 52 933 0454, message us on WhatsApp, or email info@msmdoc.com with your requirement and any documents you want us to check.